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GDPR Case 077. Spanish Data Protection Authority (AEPD) imposes fine on company for not complying with advertisement exclusion

GDPR:§21(2) (right to object)

2023年4月21日

日期:18 August 2020

國家:西班牙

關鍵字:拒絕行銷

GDPR:§21(2) (right to object)

裁決:行政罰鍰(€1,200)

摘要:

(1) 西班牙監管機關對某公司課處 1,200 歐元的行政罰款,原因是該公司打電話給當事人,促銷旅館訂房活動。

(2) 不過,這些當事人在接到行銷電話前,均曾經加入廣告排除系統(advertisement exclusion system),透過參加此系統,當事人已經行使 GDPR §21(2) 規定的反對行銷權,但是該公司在撥打行銷電話前,並沒有先查詢廣告排除系統,以避免處理系統內當事人的個人資料。

Reference

Article 21 Right to object

2. Where personal data are processed for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing, which includes profiling to the extent that it is related to such direct marketing.